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placeholder error in klaviyo

Troubleshooting placeholder error in Klaviyo

Introduction:

Klaviyo is a powerful email marketing platform that mostly ecommerce business use it for their successful email marketing. However, encountering placeholder errors when clicking on specific links can be frustrating. In this blog post, we are ‘troubleshooting placeholder error in klaviyo’.

What is placeholder error?

Sometimes, when you preview your email in Klaviyo and click on a link, you may encounter a placeholder error.

what is placeholder error in klaviyo

Troubleshooting Placeholder Errors:

To resolve this issue in Klaviyo, create a separate list containing only your email recipients and send a proper campaign to that list. Then, open the email in Gmail or any other email client. This time, when you click on the link, you will not encounter any errors. 

How to create list in klaviyo?

  • Go to list and segment option from left side klaviyo options
  • Create list and segment

how to create segment in klaviyo

  • Navigate to ‘list’

listing and segmentation in klaviyo

  • Name your list
  • Click on ‘create list’
  • To enter your email then, go to newly created list
  • Click on ‘quick add’ option

Quick add option in klaviyo

  • Write your email in ’email section’ and you can also fill in your first and last name and hit ‘add subscriber’

That’s it

Hope you loved this article ‘troubleshooting placeholder error in klaviyo’ : )

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FAQs:

1] What is a placeholder error in Klaviyo?
Answer: placeholder error in Klaviyo refers to the situation where a placeholder value or variable is not properly replaced with the intended content in an email or landing page template.

2] Why am I seeing placeholder errors when clicking on specific links in Klaviyo?
Answer: Placeholder errors can occur due to various reasons, such as missing or incorrect merge tags, data synchronization issues, or incorrect template setup.

3] How can I troubleshoot placeholder errors in Klaviyo?
Answer: You can troubleshoot placeholder errors by checking your merge tags, confirming data availability and synchronization, reviewing your template setup, and testing the links within your email or landing page.

4] What should I do if I encounter a placeholder error in Klaviyo?
Answer: If you encounter a placeholder error, follow the troubleshooting steps mentioned earlier in this blog post. Double-check your merge tags, ensure data availability, review your template, and test the links. If the issue persists, reach out to Klaviyo’s support team for further assistance.

5] How can I prevent placeholder errors in Klaviyo?
Answer: To prevent placeholder errors, ensure that your merge tags are accurate and properly configured. Regularly synchronize your data sources with Klaviyo to maintain up-to-date information. Additionally, thoroughly review and test your email or landing page templates before sending them out.

6] Can Klaviyo’s support team help me with placeholder errors?
Answer: Yes, Klaviyo’s support team can provide assistance with troubleshooting placeholder errors. If you have followed the recommended steps and are still experiencing issues, reach out to their support team for personalized guidance.

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